Refund policy
Motopark camp deposits aren't refundable, but cancel before camp and the deposit stays on your account as credit, and anything paid beyond it comes back. There are no camp refunds once camp starts. Unused day passes refund before check-in. Cancel rentals and lessons free by email, in good time: [email protected].
Here’s how refunds, credits and cancellations work at Motopark, program by program. The table is the short version; the details follow.
| What you bought | Refund? | Details |
|---|---|---|
| Camp deposit: MP Camp, Tyke Camp, Vet & Racer Camp or the MPA Motocross Academy | No, but cancel before camp and it becomes credit on your account | Camps |
| Camp fees paid beyond the deposit | Yes, if you cancel before camp starts, usually by e-transfer in July or August | Camps |
| A camp that has started | No. Sometimes a credit toward a future camp | Once camp starts |
| Day pass bought in your rider account | Yes, any time before the rider checks in | Day passes |
| Memberships and 5-ride passes | No. Ask us about credit or deferring it | Memberships |
| Nightly camping | Nights you don’t use can be refunded | Camping and storage |
| Bike rentals and lessons | Free to cancel by email in good time. Bad weather? We move it free | Rentals and lessons |
| Race entries | Yes, if you withdraw before the event. Not once practice has run | Race entries |
| MP apparel | Ask us to return it or swap a size | Apparel |
| Gift cards | They don’t expire. Spend them at the park | Gift cards |
Can I get a refund on a camp?
For anything you paid above the deposit, yes, if you cancel before camp starts. Every camp has a $200 deposit per rider, per week: MP Camp, Tyke Camp, Vet & Racer Camp and the Academy. The deposit itself isn’t refundable, but you don’t lose it: cancel any time before camp starts and it stays on your Motopark account as credit.
- Use the credit for anything at the park: riding, memberships, camps, lessons or apparel. It can’t be used for online orders or at MotoMech.
- Rather come next year? Defer to next summer at this year’s price.
- Paid more than the deposit? Cancel before camp and we refund everything above it.
- Paid in full, on a sale price or for Vet & Racer Camp? That payment included the deposit. Cancel before camp and we refund the rest.
When does the money come back? In most cases we send camp refunds by e-transfer in July or August, once camps start. Cancel within a few days of booking and we refund your card instead.
To cancel, email [email protected] so we have it in writing.
What if camp has already started?
There are no refunds once camp starts, for injury, illness or any other reason. That goes for every camp: MP Camp, Tyke Camp, Vet & Racer Camp and the Academy.
In some cases we can give a credit toward a future camp, depending on what happened.
Do the other camps work the same way?
Yes. Every camp follows the same rule: the deposit becomes credit, and anything you paid above it comes back if you cancel before camp.
- Tyke Camp: a deposit holds the spot, or pay in full on a sale, just like MP Camp. No refunds once camp starts.
- Vet & Racer Camp: paid in full when you book, and the first $200 of it is the deposit. Cancel before camp and we refund the rest.
- MPA Motocross Academy: a deposit for each week when you book, then the rest week by week at check-in. The deposit isn’t refundable, but cancel before the Academy starts and it stays on your Motopark account as credit, and anything paid above it comes back.
Can I get a refund on a day pass?
Yes, if the rider hasn’t checked in. Once they’ve checked in, the ride has happened and it can’t be refunded.
Day passes you prepay in your rider account show a Refund button until they’re used. Tap it, and once we’ve confirmed the pass is unused the money goes back to your card. You can also gift an unused day pass to another rider by email. A day ride paid at the front desk isn’t refunded once the rider has signed in.
Can I get a refund on a membership or a 5-ride pass?
No. Memberships and passes aren’t refunded. If you can’t use one, ask us about moving it to credit or deferring it.
A few more things to know:
- Rides on a 5-ride pass belong to the rider they were bought for. They can’t be shared or transferred.
- Unused rides don’t disappear when a membership runs out. They come back when you renew.
- Taking a rider off a family plan doesn’t refund that rider’s add-on fee.
How memberships and passes work is on the memberships page.
Can I get a refund on camping or trailer storage?
For nightly camping, yes, for nights you don’t use. Nightly camping is paid in full on your first night; if your stay gets shorter we can refund the nights you don’t use, and if it gets longer you can add nights.
For season sites and winter trailer storage, ask us. More on camping and trailer storage.
What if I need to cancel a rental or a lesson?
Cancel a rental or a lesson by email, free, as long as you tell us in good time. There’s no deposit: you pay when you arrive, by cash, debit or credit.
- We ride in any weather. We stop for lightning and close the track if it floods. If the weather’s bad, we’ll move your rental or lesson free.
- If a rider rides carelessly or puts others at risk, we can end the rental early, and it isn’t refunded.
- Booking requests you send online aren’t charged, and nothing’s booked until we confirm it with you.
The rest of the rental rules, like damage, are in our terms and conditions.
What happens if it rains or the track closes?
We ride in any weather. Lightning stops riding until it passes, and we close the track if it floods. If we do close, the Visit page says so. Check it before you drive.
- Rentals and lessons: if the weather’s bad, we’ll move them to another day, free.
- Camps: see what happens at MP Camp if it rains.
Can I get a refund on a race entry?
Not once practice has run. Races at Motopark, including the MP Cup and the Huckabucka Slam, run under the AMO rulebook, and its rule is no refunds after practice has been run.
- Before the event: withdraw and we refund your entry. Email [email protected] to withdraw.
- Rounds another club runs here, like Steel City Riders or TVR: that organiser’s refund rules apply. Ask them first.
- In 2026, MP Mini Series races had no entry fee: racers paid the regular day ride, so the day pass rules applied.
Can I return or exchange MP apparel?
To return something or swap a size, email [email protected], call 519-794-2434 or use the contact page, with your order number.
Do MP gift cards expire, and can I get a refund on one?
MP gift cards don’t expire.
An MP gift card is a physical card, loaded with the amount you choose and mailed to you or held at the park. Spend it on anything at the park: riding, memberships, camps, lessons, rentals and MP apparel at the track. It isn’t accepted in the online store, so email us to book and hand over the card when you arrive.
How do I ask for a refund?
Email [email protected] so we have it in writing. Tell us the name on the booking or order and what you’d like to cancel. Unused day passes in your rider account you can refund yourself.
Refunds go back the way you paid: cash at the gate, cards in 5 to 10 business days, e-transfers within 2 to 3 weeks. Camp refunds are the exception: see camps. Questions first? Call 519-794-2434 or use the contact page.
This policy is part of our terms and conditions.